What UX Designers Can Learn from Product Managers

Deborah Wagor
5 min read4 days ago

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So a while back, I was involved in a project as the product designer. As usual, my main focus was making sure I designed something usable.

As designers, we’ve always been told to focus on the users (which isn’t bad. I mean, who should we focus on if not the users? Lol)

While the project was ongoing, I saw how the decisions of the product manager influenced and made me design better. After the project, I was convinced that UX designers should learn to think like product managers if they want to scale.

Now, I’m also convinced that we shouldn’t just design for the USERS. We should design for the product as a whole.

I have started approaching design with a product mindset, and everything has changed

What does thinking like a product manager even mean?

A product manager’s main job is to connect the dots between user needs, business goals, and technical feasibility. They don’t only focus on shipping features.

They ensure teams aren’t just building cool things. They’re thinking about why something is being built, how it fits into the bigger picture, and whether it actually makes sense for the business.

As a UX designer, I now understand that great UX isn’t just about what looks and feels good. It’s about what works within the real-world constraints of a product.

Lessons from Product Managers

Soft Skills: A Shift in Mindset

1. The Best Ideas Aren’t Always the Prettiest Ones

PMs don’t get attached to one idea. They focus on what solves the problem best. As designers, it’s tempting to push for the most aesthetic or innovative solution, but if a simpler, less flashy design solves the problem better, that’s the right choice.

Don’t fall in love with your designs. Fall in love with solving the right problem.

2. Prioritization is Everything

PMs constantly decide what gets built now, what waits, and what gets cut. Sometimes, a feature is great for users, but it’s not a business priority or too costly to build right now.

Early on, I’d get excited about improving every little UX detail, assuming it all had to be done immediately. Then I saw how PMs focus on impact vs. effort to determine what moves the needle first.

Prioritize like a PM. Not everything can be done at once, so focus on what matters most.

3. Communicate in a Way That Gets Buy-In

PMs don’t just make decisions. They convince stakeholders why those decisions make sense. They know that to get leadership, engineers, and marketers on board, they need to speak in terms each group cares about.

Earlier in my career, I’d explain my designs in purely UX terms. Things like “this improves usability” or “this makes the flow smoother.” It wasn’t until I saw PMs framing ideas in terms of business value and data that I realized I needed to change my approach.

Now, instead of saying:
🚫 “This layout is more user-friendly and intuitive.”

I say:
“This layout reduces user drop-off by 20%, aligns with business goals, and is easier to develop.”

How you present your work determines whether it gets built. Learn to speak the language of stakeholders.

4. Constraints Are Part of the Challenge

PMs expect constraints. Limited time, tight budgets, tech limitations — it’s all part of the game. Instead of complaining, they work around them and find creative solutions.

Don’t get frustrated when devs tell you something wasn’t feasible. Instead of pushing back immediately, look for ways to simplify or phase things out.

What’s the simplest version of this idea that still solves the problem?
Can we break this into phases instead of trying to do everything at once?

These are questions worth asking

Design isn’t about getting your way but rather it’s about finding the best solution within the given constraints.

5. You’re Not Just Designing for Users. You’re Designing for the Business, Too

One of the biggest mindset shifts I learned from PMs: Good UX doesn’t live in isolation. It needs to work for users, developers, and the business.

There were times when I designed what I thought was the perfect user experience, only to realize later that it didn’t align with business priorities or was too complex to build within the timeline.

Think beyond usability.

An excellent UX designer takes into account business impact and technical feasibility, in addition to user needs.

Hard Skills: The Strategic Knowledge

6. Understanding Business Metrics Makes You a Smarter Designer

PMs live and breathe metrics because what gets measured gets improved. If you want to make stronger design decisions, start paying attention to product metrics like:

Conversion rates — Are users taking the intended action?
Drop-off points — Where are users abandoning the experience?
Retention rates — Are users coming back, or just trying it once and leaving?

Instead of designing based on intuition, look at real data before making decisions. Sometimes, the design you thought was great was hurting conversions.

What gets measured gets improved

7. The Roadmap Dictates Everything. Learn to Work With It

PMs work with product roadmaps that outline what’s being built and when. Timing matters just as much as the design itself.

A design that fits into the roadmap is a design that actually gets built.

8. Product Positioning Affects UX Decisions

PMs don’t just think about features. They think about how a product is positioned in the market. UX isn’t just about usability; it also plays a role in branding and perception.

For example:

  • A premium SaaS tool needs a sleek, high-end design to justify its pricing.
  • A startup trying to grow quickly might prioritize speed and ease of onboarding over aesthetics.

Before making design decisions, it’s okay to ask:

How does this design reinforce the product’s positioning?

9. You’ll Get More Done If You Understand Engineering Trade-offs

PMs work closely with developers and understand that some features are easy to build, while others are complex and time-consuming. As designers, we should do the same.

Instead of pushing for perfection, collaborate with engineers to find the best balance between usability and feasibility.

Work with engineers early to design solutions that are realistic and efficient to build.

Final Thoughts: Why This Matters for UX Designers

The best UX designers aren’t just designers, they’re strategic thinkers. The more you think like a product manager, the more impactful your work will be.

So, if you want to level up as a UX designer:

  • Start asking why before you design.
  • Understand the business impact of your work.
  • Prioritize like a PM — focus on high-value, high-impact improvements.
  • Get comfortable with trade-offs — UX, business, and tech all need to align.
  • Learn to use data to inform your designs.

At the end of the day, PMs and UX designers have the same goal: to build products that people love and businesses can sustain. Thinking like a PM will make you a stronger, smarter, and more effective UX designer.

It will also be very easy for you to transition to Product management as a UX Designer.

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Deborah Wagor
Deborah Wagor

Written by Deborah Wagor

A UX Designer & Business Developer with the goal of building usable products that also contributes to the growth of the company. LinkedIn: @Deborah Wagor

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